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Payment Details
50% non-refundable deposit (cash or check only, for the moment)
50% balance due postmarked 7 busines days before actual perfomance
$40.00 per week late fee and penalty for bounced checks if $40.00
no payment made @ event except tips (optional)
to see full terms & conditions, click here

Cancellations

Cancellations prior to 7 days before performance, balance is fully refundable
Cancellations within 7 days before performance, no refund available
Panache reserves the right to disengage contract 14 days before date
Full refund if performers detained due to sickness, injury, death, lockout, epidemic, war, embargo, fire, earthquake,hurricane or other condition beyond reasonable control affecting availability or accessbility to site.


1 Hour Minimum
Performers commit to an average of 1-2 hours of preparation and driving for each request. To make the time worthwhile, Panache uses a 1 hr minimum for its packages. If you need less time, we still charge for the hour. After 1 hr, time may be ordered at increments of 30 minutes.

Overtime
If an event starts late or runs over the agreed time, performers are not obligated to stay due to other engagements and requests. However, if they can stay, clients can request performers to continue playing and overtime payment can be arranged afterwards with your consultant using 30 minute rates.

Outdoor Conditions
To protect the instruments, which cost anywhere from $5,000 to $25,000 each, performers need to be sheltered from direct sunlight, falling branches, and rain. Temperatures must be at or above 60 F. If any of these conditions cannot be met, performers must be moved inside or we cannot perform and a 25% will be issued.

Contract Details
The information we need to draft a contract include:
client's first & last names
client's phone & email
date, start time, end time
venue name & address
ensemble/band

Miscellaneous
After receipt of deposit, log-in information provided for music seleciton guide
Consultant is accessible throughout process
Survey call made 2-3 weeks after performance
• If performances longer than 2 hours, customary to provide musicians food & refreshments to help prevent fatigue. If not, please inform us so we may make appropriate arrangements.